Pop-up on Posts page (Blog page)

Hey James,

How are you doing today?

This is definitely possible by using one of the conditions that is available in the plugin. To do that please go to your popup page in your WordPress admin and scroll down to Displaying Conditions (optional) where you can activate “On Specific URL”, see screenshot https://screencast.com/t/8BR6L54zD5

Hope this helps ??

Cheers,
Bojan

Hey Bojan,

Im great thanks, how are you!?

Thank you so much for the suggestion, I thought this was going to solve it – but unfortunately not!

After entering ‘www.010productions.com/wordpress/blog/’ into the box that you suggested (Without https://) and visiting the blog page on incognito mode and on a mobile device, it unfortunately still doesnt show up!

Any ideas as to what I am doing wrong?

Many thanks

James

Hello James, I hope you are doing well today !

I tested it on my sandbox site and the pop up is working on a specific URL. Make sure that you are not including the'url' quotes inside the condition.

Is there any other conditions activated? I visited your site and there is no JS errors in the developer console, so it doesn’t look like there is a conflict with a plugin, however, jut to make sure it’s not, please run a quick check for a conflict with a plugin or theme.

Follow the flowchart from our Getting Support manual:
https://premium.wpmudev.org/manuals/using-wpmu-dev/getting-support/

Make sure the PopUp item is set to Active. Screenshot.

If again, the popup still not working, please enable WordPress debug. log in your wp-config.php by replacing define(‘WP_DEBUG’, false); with this code:

// Enable WP_DEBUG mode
define('WP_DEBUG', true);

// Enable Debug logging to the /wp-content/debug.log file
define('WP_DEBUG_LOG', true);

// Disable display of errors and warnings
define('WP_DEBUG_DISPLAY', false);

Visit your blog page again. This will create debug.log file in your wp-content folder that could tell us what is going on.

Let us know how it went!

Cheers,
Nastia

Hi Nastia,

Thank you for the help with my issue and your patience!

So…

There are no other conditions activated, and the pop-up is indeed activated (and displays a tick next to it). See screenshot:
https://tinypic.com/r/263zpu8/9

I followed the flowchart (thanks for that, great resource!) and with all other plugins turned off it still doesnt display, and with a different theme activated the pop-ip still doesn’t display! ??

Have a look at my pop-up settings, just in case I am doing something obviously wrong (which I might be!). See screenshots:

https://tinypic.com/r/2w4md8n/9
https://tinypic.com/r/3469un6/9
https://tinypic.com/r/rck6fo/9

In terms of the debug mode… I can’t seem to access the wp-config.php file properly (I copied it over from parent to the child theme directory via FTP).

Can’t understand why this still isnt working ??

Any thoughts?

James

• This reply was modified 8 years, 6 months ago by jgeer55.

Hi James,

Thanks for the screenshots, however all the settings there seem configured properly so you should be seeing the popup ??

As for the debug, you shouldn’t be moving or removing wp-config.php file, this is not part of theme, it’s part of WP itself so you should edit wp-config.php file located in your WP root directory and that will enable debug.

Let us know if you managed to get some info from debug file.

Cheers,
Predrag