lyndajw1952

Thank you! I put the code in the Additional CSS tab and that solved the problem. And I know that should I want to change the background image, I can just edit that code with the new image URL. I really appreciate the help, folks!

Lynda ??

I downloaded the entire site, and did a global search of the entire site for https://www.beyoureverydaybest.com/blog/wp-content/uploads/2020/06/image-1.jpg

It wasn’t found anywhere. Do I have to edit it in the database?

Thank you, Andrija. ??

I am using the default GO theme template; there is no Hero Section in the customizer.

I don’t know where to put the code you recommend.

But really, all I want to do is find the file that contains that code, remove the /blog/ reference, and update https:// to https://. I know it’s a 30-second fix, I just can’t find the code to edit it.

Here’s a link to the screen shot of my theme customizer: https://beyoureverydaybest.com/images/BeYourEverydayBest-GoCustomizer-Screenshot.png

Thanks again. ??

• This reply was modified 4 years, 5 months ago by lyndajw1952.

I figured it out. When I first created this site, I created it in a sub-folder and had a “coming soon” page in the sites root directory. When everything was the way I wanted it, I simply dragged all the files into the root directory and it was fine. However, what I didn’t know was that in the settings, the folder images upload to is still in the sub-folder, not on the root directory.

I edited the upload path by removing the sub-folder reference, and that’s all it took! Uploads now act just as expected.

Thanks. I deactivated all the plugins, and nothing changes. Still just a gray box where the image thumbnail would be, and a blank screen when I click on the image until I click edit, then the image is visible until I save edits.

I uploaded a total of 15 images before this with no problems, different file sizes and dimensions. The first on June 6th when I created the site, the last on August 9th when I added a new page. I only had 4 plugins before yesterday – Akismet, Coblocks, Hello Dolly, and Limit Login Attempts Reloaded – they all came with Go. After I started having the image upload issue, I installed Updraft Plus so I could backup my database and site before upgrading to WP v5.5.1, hoping that would solve the problem. But since nothing changed when I deactivated all the plugins, there’s no conflict there.

Like I said, I did have that issue briefly in August when I was uploading images for a new page, and I don’t know what, if anything, I did to overcome it at the time. Between August 9th and yesterday, I didn’t do anything with the site. Yesterday I added a new blog post and wanted a header image, and that’s when the frustration really started.

I’ve been using the latest Google Chrome on a PC running Windows 10 Home, if that helps. Just now, I also tried it in MS Edge and Firefox – latest versions. It’s the same in all three browsers.

What’s our next step? I know it’s hard to help when you can’t duplicate the problem.

Lynda

• This reply was modified 4 years, 6 months ago by lyndajw1952.

FYI, it’s like an http upload error when you try to upload a huge file – like 3,000 x 5,000 pixels, and 30-40GB.

• This reply was modified 4 years, 6 months ago by lyndajw1952.