marthaeli

Hi @websy

I understand you are using the Woo Product Carousel plugin, a third-party plugin.

As we have no control over coding for third-party plugins, we highly recommend that you report this issue to the support team. They may further troubleshoot and provide any recommendations (or possible fixes) to resolve this issue.

Kind Regards.

Hi @anndry1,

Thank you for contacting us.

If I understood correctly you set the typography in the site setting of elementor

If you want to add specific style to the text editor, you can use the advace tab > custom Css, which is a feature available only to Elementor pro subscribers.

Try also adding the custom css on the customization of the theme.

I hope this helps.

Let us know if you need additional assistance.

Kind Regards

Hi @ricardoaraujo330,

Thank you for contacting us.

Remember the extension should be .po and not -po

Unfortunately translation is not in our scope of support, Please note that through this channel, we can only provide support for Elementor’s existing features

Currently, translations, and development/custom code queries (custom widgets and functions, Theme Child, custom code and CSS, BETA testing issues, compatibility issues, etc.) have to be directed to our GitHub project, where our developers will be able to assist. Kindly note that our GitHub project is not a support channel; therefore, the response times may vary. We appreciate your understanding.

To post on our GitHub Repository, follow this guide: Contribution Guidelines.

I hope this helps. If I missed something, please reply if you have any further questions regarding this issue.

Hi @vlegates,

Thank you for contacting us.

Please deactivate any caching or optimization plugin on the site.

Mixed Content issues can also cause problems. If you have http/https mixed content problems, you will often see missing images or icons on your live site.

If the URL of your site is https and the WP and site address are not. Please make sure your site is back up before proceeding with the following: Go to WordPress Dashboard > Settings > General and ensure that both the WordPress Address (URL) and Site Address (URL) are the same and that both are either https:// or https://.

Then change the URL by following this guide: I Changed the URL of My Website and Elementor Does Not Work Anymore

The last step is to clear all forms of cache, including your browser cache, your WP cache (your WP caching plugin if you have one), and your server cache if you have one. (In this case, you can contact your hosting provider for help clearing the server cache.)

That should solve the issue.

In case you need further assistance, let us know.

Kind Regards

Hi @dspink @andy,

I am not able to reproduce the issue, on my site the elementor editor loads correctly and I have the latest Elementor versions of the plugin and worpress Current version: 6.6.1

Please try the site in a different environment or a local site.

Let us know if you need additional assistance.

Kind Regards

Hi @bestworldprocom,

Thank you for contacting us.

Looking at the screenshot you shared with us, it seems it could be a style conflict issue by the theme or a third party plugin, since you are a free user you cannot create a header with elementor.

Please change the theme temporarily, and deactivate all the plugins to see if the issue improve, if it does, reactivate the plugins one by one to find the culprit.

Let us know if you need additional assistance.

Kind Regards

Hi @websy,

Thank you for contacting us.

I checked the site, but I cannot reproduce the issue. See the image below- https://postimg.cc/ZBDV6Svz

Please let us know if you need additioanl assistance.

Kind Regards.

Hi @peterborg

Thanks for contacting us.

More likely you will need to add custom code to achieve this.

Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com ref: https://elementor.com/help/how-to-submit-a-support-ticket/

I’d also suggest you check out Elementor Community Group on Facebook. We have created it to connect Elementor users together and share knowledge, Global Elementor Community.

Kind Regards

Hi @anand735

Thank you for contacting us.

Please follow this guide to stop the autoupdate

https://www.wpbeginner.com/wp-tutorials/how-to-disable-automatic-updates-in-wordpress/

or contact the hsoting provider to help you with this.

Let us know if you need additional assistance with Elementor.

Kind Regards

Hi @rfgterry

Pleaser refer to this guide – Elementor Integration With ACF, make sure the plugin is compatible with ACF and elementor and the field exist on the site and is compatible accordign to the guide above.

Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com ref: https://elementor.com/help/how-to-submit-a-support-ticket/

I’d also suggest you check out Elementor Community Group on Facebook. We have created it to connect Elementor users together and share knowledge, Global Elementor Community.

Hi @rfgterry

Thank you for contacting us.

Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com ref: https://elementor.com/help/how-to-submit-a-support-ticket/

I’d also suggest you check out Elementor Community Group on Facebook. We have created it to connect Elementor users together and share knowledge, Global Elementor Community.

Kind Regards.

Hi @victoriapl

Thank you for contacting us.

I assume the site primary language is spanish, please make sure the plugin you are using to translate have the option to reach or transalte the excerpt of each post.

if the issue persits please As we have no control over coding for third-party plugins, we highly recommend that you report this issue to the support team. They may further troubleshoot and provide any recommendations (or possible fixes) to resolve this issue.

If the plugin authors need our help, they can open an issue on our GitHub account, and our developers will be happy to assist.

Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com reference: https://elementor.com/help/how-to-submit-a-support-ticket/

I’d also suggest you check out Elementor Community Group on Facebook. We have created it to connect Elementor users together and share knowledge, Global Elementor Community.

I will close this ticket.

Kind Regards

Hi @dennycy

Thank you for contacting us.

There could be different reasons for a 404 error.

This may be caused one by the following issues:

• Memory issue
• Issue with the permalinks
• Conflict with another plugin
• Page or file was deleted from the server

To fix this issue, try one or more of the following solutions provided on this article – https://elementor.com/help/how-to-fix-404-page-or-page-not-found-error-messages/ https://elementor.com/blog/404-not-found/

Let us k now if you need additional assistance.

Kind Regards.

hi @lboomeran,

Thank you for contacting us.

We have the basic gallery widget with the Elementor free plugin, and the Gallery widget with the Elementor Pro plugin – https://elementor.com/widgets/

Let us know if you have additional questions.

Hi @efimov2025

Thank you for the update.

As we have no control over coding for third-party plugins, we highly recommend that you report this issue to the support team. They may further troubleshoot and provide any recommendations (or possible fixes) to resolve this issue.

If the plugin authors need our help, they can open an issue on our GitHub account, and our developers will be happy to assist.

I hope it helps!

I will close this ticket since the issue is related to a thirdp party plugin.

Kind Regards